Malindo Air website recently received huge traffic which resulted few error in completing booking, payment gateway etc. Due to this error, Malindo Air via its facebook page has provide some guide on this matter.
Dear customers, we are working closely with our payment partners to rectify issues with the booking system. Please email us the following details if you have encountered a problem. You must include all or any of the details below:
1. All traveller details
3. Booking Code
4. Email confirmation of the booking
Forward these details to firstname.lastname@example.org
Direct Debit Payment
Important: Dear customers, if you have encountered issues with Direct Debit payment, do note that we are rectifying this situation and will be issuing tickets for successful payment. An email will be sent out immediately after for notification. If you haven’t received your ticket, please contact our customer service number at 03- 7841 5388 or email us at email@example.com. Thank you.
Stay tuned for other updates.